ComJoT LLC Refund Policy

Effective Date: August 1, 2025

Overview

At ComJoT LLC, we stand behind the quality of our products and strive to ensure a positive experience for all customers. However, we understand that there may be occasions when a refund is necessary. This policy outlines the conditions and process for refunds.

Refund Eligibility

Refunds may be issued under the following conditions:

The item is canceled prior to shipment
The product arrives damaged or non-functional (with verification)
A duplicate payment was made in error
An order is returned under an approved return merchandise authorization (RMA)

Refunds are not issued for:

Buyer’s remorse or change of mind after shipment
Failure to understand lead times or stated policies
Customized or modified products
Software, digital goods, or licenses once delivered

Refund Process

Approved refunds will be returned to the original payment method used at the time of purchase.
Processing time is 7–10 business days from the date the refund is confirmed.
A confirmation email will be sent once the refund is initiated within 7-10 business days. Depending on your financial institution, it may take additional time for the funds to appear in your account.
Shipping fees are non-refundable unless the return is due to our error.

Requesting a Refund

To request a refund, please contact us at:
📧 support@comjot.com

Please include your order number, proof of purchase, and reason for the refund request. Refund requests without documentation may be delayed or denied.

Final Terms

All refund decisions are at the sole discretion of ComJoT LLC and in accordance with this policy. By purchasing from ComJoT LLC, you agree to abide by the terms outlined above.